Terms & Conditions maykad99 – Terms of Use for Our Platform

Introduction & Acceptance of Terms

Welcome to maykad99. This platform is owned and operated by maykad99 Entertainment Ltd, a licensed and registered company providing online gambling and entertainment services. By accessing, registering for, or using any part of the maykad99 platform — whether through maykad99.bet or our mobile app — you agree to be bound by the Terms & Conditions set out in this document.

This Terms & Conditions document should be read together with the maykad99 Privacy Policy and our Responsible Gaming document, all of which form part of the agreement between you and maykad99. If you do not agree with any of the terms stated here, please do not use our platform.

Maykad99 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the platform following any such changes constitutes acceptance of the updated terms. We encourage you to review this page periodically to stay informed of any updates.

Member Eligibility

To register and use the maykad99 platform, you must meet the following eligibility requirements:

• You are 18 years of age and above as of the date of registration. maykad99 does not permit individuals under the legal age to use this platform under any circumstances.
• You are acting as an individual on your own behalf and not on behalf of any third party.
• You are not prohibited by any laws or regulations applicable in your region from participating in online gambling activities.
• You have never been declared bankrupt or are currently undergoing account dissolution for financial reasons.
• You are not using the maykad99 platform for any illegal activities, including money laundering or the financing of terrorism.

Maykad99 reserves the right to request proof of age or identity verification at any time. Any account found to have been registered by an underage individual will be closed immediately and all account balances will be forfeited.

Account Registration

Each user is only permitted to hold one (1) active account on the maykad99 platform. Opening more than one account — whether using the same or a different identity — is strictly prohibited and may result in the termination of all associated accounts and forfeiture of any remaining balances.

When registering on maykad99, you are required to provide truthful, accurate, and complete information. The details you will need to supply include:

• Full name as per your identification document (MyKad or passport)
• An active Malaysian phone number for OTP verification
• A valid email address (if required)
• Exact date of birth
• Bank account or e-wallet details for withdrawal purposes

Maykad99 reserves the right to verify your identity through a KYC (Know Your Customer) process at any time, particularly when you make your first withdrawal or when account activity triggers a security review. Documents that may be requested include a copy of your MyKad, bank statement, or proof of address.

Any false or misleading information provided during registration or while using the maykad99 platform will result in immediate account termination.

Deposits & Payment Methods

All transactions on the maykad99 platform are conducted in Malaysian Ringgit (MYR). We do not accept any foreign currency. Deposit methods accepted by maykad99 are as follows:

• Touch 'n Go eWallet – Instant deposit, minimum RM10
• GrabPay – Directly from your GrabPay wallet
• Boost – A convenient and fast local e-wallet
• ShopeePay – Direct integration with your Shopee account
• DuitNow QR / DuitNow Transfer – Real-time interbank transfer
• FPX via Maybank2u – Maybank Internet Banking
• FPX via CIMB Clicks – CIMB internet banking

The minimum deposit amount is RM10 per transaction. There is no default daily deposit limit; however, members may set their own personal deposit limits through their account settings as part of their responsible gaming measures.

All deposits will be credited to your maykad99 account within 1–3 minutes after payment is confirmed. If there is any delay, please contact the maykad99 support team with proof of your transaction.

Withdrawal

To make a withdrawal on maykad99, you must meet the following requirements:

• Your account has successfully completed identity verification (KYC)
• The bank account or e-wallet registered must be in your own name — withdrawals to third-party accounts are not permitted
• The minimum withdrawal amount is RM30 per request
• All applicable bonus rollover requirements have been fully met

Maykad99 withdrawal processing times are as follows:

• Touch 'n Go eWallet, GrabPay, Boost, ShopeePay: Within 15 minutes
• DuitNow Transfer: Within 30 minutes
• Bank Transfer (FPX): Within 1 hour on business days

Maykad99 reserves the right to suspend or decline any withdrawal request that raises suspicion of fraud, money laundering, or a breach of these terms. In such cases, maykad99 may request additional supporting documents before processing the withdrawal.

Bonus & Promotions

Maykad99 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and special offers for selected games. All bonuses are subject to rollover requirements (wagering requirements) as stated in the specific terms of each promotion.

General terms applicable to all maykad99 bonuses:

• Every member is entitled to a welcome bonus one time only for the lifetime of the account
• Bonuses cannot be directly converted to cash without first meeting the rollover requirements
• Rollover requirements must be completed within the specified timeframe; expired bonuses will be automatically forfeited
• Maykad99 reserves the right to void any bonus obtained through fraudulent means or system abuse
• Using multiple accounts to take advantage of bonus offers is strictly prohibited and will result in the termination of all associated accounts
• Any winnings generated from bonuses are subject to the maximum withdrawal limit stated in each promotion's terms

Game Rules

All games available on the maykad99 platform — including Sports Betting, live casino, slots, blackjack, roulette, e-sports, and other games — are governed by the rules set by their respective game providers as well as maykad99's general terms.

The following actions are strictly prohibited while playing at maykad99:

• Use of any automated software, bots, or tools that provide an unfair advantage over other players or against the platform
• Attempts to exploit any bugs or technical vulnerabilities in the games
• Cooperation or collusion between players to manipulate game outcomes
• Identity fraud or use of payment information that does not belong to you
• Any activity that disrupts or negatively affects the experience of other players on the platform

In the event of any dispute regarding game outcomes on maykad99, our system records shall be treated as conclusive evidence. maykad99 reserves the right to void or withhold winnings obtained through means that violate these rules.

For Sports Betting and e-sports, maykad99 reserves the right to withhold payouts until official match results are confirmed by the relevant governing body. This includes Malaysia Super League fixtures, EPL matches, international badminton tournaments, and e-sports competitions such as Mobile Legends and DOTA 2.

Responsible Gaming

Maykad99 is committed to responsible gaming practices. We believe gambling should be an enjoyable form of entertainment, not a source of financial stress or personal hardship. To support this, we provide a range of self-control tools to help members manage their betting activity:

• Daily/Weekly/Monthly Deposit Limit: Set a limit on how much you can deposit within a given time period
• Loss Limit: Set a cap on the maximum amount you can lose per day, week, or month
• Bet Limit: Control the maximum amount you can wager within a single session
• Temporary Suspension (Cool-off): Suspend your account for 24 hours, 7 days, or 30 days
• Self-Exclusion: Close your account for an extended period or permanently

If you are concerned about your own gambling habits or those of someone you know, please reach out to the maykad99 team via live chat or email. We also encourage you to seek assistance from relevant gambling support organisations in Malaysia.

Account Security

You are solely responsible for keeping your maykad99 account login credentials confidential, including your username, password, and OTP code. maykad99 will never ask for your password via email, WhatsApp, or any other communication channel.

Security measures you should take:

• Use a strong, unique password that is not used for any other account
• Do not share your login credentials with anyone
• Log out of your maykad99 account when using a shared device
• Enable two-factor authentication (2FA) if available
• Contact maykad99 immediately if you suspect your account has been accessed without your authorisation

Maykad99 uses 256-bit SSL encryption to protect all communications between your browser and our servers. However, we are not liable for any losses arising from your own negligence in maintaining the security of your account.

Account Termination & Closure

Maykad99 reserves the right to suspend, freeze, or terminate any member account without prior notice if:

• A member is found to have violated any terms in this document
• Account activity suspected of involving fraud, money laundering, or other illegal activities
• Information provided during registration is found to be false or misleading
• The member has abused the bonus system or exploited a technical vulnerability
• A request has been made by a regulatory authority or governing body

Members may also close their own account at any time by contacting the maykad99 support team. Prior to closure, all eligible balances will be returned to the registered payment method, subject to identity verification and any outstanding rollover requirements.

Limitation of Liability

To the extent permitted by applicable law, maykad99 shall not be liable for:

• Any direct or indirect losses arising from the use of the platform
• Service interruptions caused by system maintenance, technical issues, or circumstances beyond our control
• Game results disputed after the game has concluded and the outcome has been confirmed by the system
• Losses resulting from your own negligence in safeguarding your account

The maykad99 platform is provided "as is" and we make no guarantee that the platform will always be available, error-free, or meet your specific needs at all times.

Term Amendments & Governing Law

Maykad99 reserves the right to update or amend these Terms & Conditions at any time. Any changes will take effect immediately upon being posted on this page. We will endeavour to notify members of material changes via email or in-platform notifications; however, continued use of the platform constitutes acceptance of the updated terms.

These Terms & Conditions are governed by the laws applicable to the operations of the maykad99 platform. Any disputes arising from the use of the platform must first be resolved through maykad99's internal dispute resolution process before being referred to any relevant arbitration body or court.

For any enquiries regarding these Terms & Conditions, please contact the maykad99 team via:

• Email: support@maykad99.bet
• Live Chat: Available 24/7 on the maykad99 platform
• WhatsApp: Number provided upon logging in to your account